Privacy Policy
At LE JARDIN SWITZERLAND, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services. By accessing our website and services, you agree to the terms outlined in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you:
• Make a purchase
• Sign up for our email newsletter
• Interact with our ads on social media platforms (e.g., Meta, TikTok, Twitter, Pinterest)
The information we collect includes:
Contact Information: Your name, email address, shipping address, and phone number.
Transaction Information: Payment details (processed securely by a third-party payment processor) and order details.
Marketing Preferences: If you subscribe to our marketing communications, we collect your email address and preferences.
Usage Information: Information about how you use our website, including IP address, browser type, browsing behavior, and interactions with ads, collected through cookies, Elevar tracking, and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
Order Fulfillment: To process and ship your orders.
Customer Support: To respond to your inquiries and provide assistance.
Marketing Communications: To send you promotional emails and updates about new products, sales, or events. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.
Advertising: To display relevant ads on social media platforms, including Meta, TikTok, Twitter, and Pinterest, and to optimize ad performance through tools like Elevar.
3. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information with third parties. We may share your information with:
Service Providers: Third-party vendors who help us operate our website, process payments, and deliver products to you.
Advertising Partners: We may share anonymized data with advertising platforms like Meta, TikTok, Twitter, and Pinterest to improve our advertising efforts.
Legal Obligations: We may disclose your information if required by law or to protect our legal rights.
4. YOUR RIGHTS AND CHOICES
You have the following rights regarding your personal information:
Access and Update: You can access and update your personal information by logging into your account or contacting us.
Unsubscribe from Marketing: You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.
Data Deletion: You may request the deletion of your personal data by contacting us. Please note that some information may be retained as required by law.
5. SECURITY OF YOUR INFORMATION
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies, including Elevar, to enhance your experience on our website and optimize ad performance. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.
7. CHILDREN’S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically.
9. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.