Le Jardin Switzerland
Customer Concierge
Questions about your order? We're here to help. Our customer concierge team checks our inbox around the clock.
Or contact us below
Once your order is successfully placed, you will receive a confirmation email with your order details, including your order number and a summary of your purchase. If you do not receive an email within a few minutes, please check your spam or promotions folder. If you still can’t find it, feel free to contact our customer support team for assistance.
We process and ship orders as quickly as possible to ensure fast delivery. If you need to change your shipping address, please email our customer support team within 24 hours of placing your order. While we will do our best to accommodate your request, we cannot guarantee changes once the order has been processed for shipping.
Yes, we ship internationally! We partner with premium logistics providers like DHL and UPS to ensure your package arrives safely and on time. Plus, we include free shipping insurance with every order for extra peace of mind.
Delivery times depend on the shipping speed you selected at checkout. On average, orders arrive within 5-8 business days (weekends not included), plus 2 business days for order processing. You will receive a tracking number as soon as your order ships so you can follow its journey to your doorstep.